Distance Selling Regulations and Consumer Rights Directive
This and the next paragraph apply only to private individuals within the EU. You, the buyer, may return book/s within fourteen days of the date on which you receive them. You must notify EAA, the seller of your decision and you must pack and return the book/s safely at your cost. The seller must refund the price which you paid for your books/s within fourteen days of receiving notice of your cancellation.
If you are unsure of a book’s suitability, you are strongly encouraged to ask question/s before buying. This avoids the administrative cost to both parties of returning books and issuing refunds.
This and subsequent paragraphs apply to all book purchasers, including businesses and academic institutions worldwide and non-EU buyers.
Every effort is made to use sufficient packaging to avoid damage in the post. If a book which you buy is damaged or lost, you will receive a replacement as soon as possible so long as you paid for insured post. The advertised price includes insurance.
With this exception, all sales are final. If you are in doubt about the book’s suitability, please do not hesitate to ask question/s before purchase.
If a book has printing, binding or similar errors, please notify the seller in writing of the fault/s within 20 working days of the invoice date and e-mail photograph/s to the seller as proof of the fault/s. You will normally receive a replacement copy by special delivery or air mail. If applicable, you will receive a refund of your postage costs in returning the book via ordinary post.
The delivery times cited are given as guidance only by the UK’s Royal Mail and offer no guarantee of delivery times. Any customs charges on overseas orders, or handling charges imposed by overseas postal services, are the responsibility of the buyer.